one tech engineering

Project Coordinator

Competitive
Permanent
|
Madison, Wisconsin

One Tech Engineering is looking for a Project Coordinator for a position located in Madison, Wisconsin. The Project Coordinator will be responsible for assigned key accounts, providing full customer service support, including order entry, order acknowledgment, job check-in, specification confirmation, job tracking, problem-solving, and issue resolution.

 

The candidate must be a US Citizen or a green card holder; the position is not eligible for sponsorship. The candidate should have at least 5 years’ experience in a customer service/estimating/planning position, including at least 3 years in the printing or print finishing industry.

 

 

Project Coordinator Responsibilities:

  • Provide accurate estimates for incoming jobs defined as previous runs.
  • Provide accurate job plans with clear direction for the production floor.
  • Provide job change orders as required, edit processes, additional makereadies, and runs to correct for changes during production.
  • Communicate and obtain customer approval as needed.
  • Ability to open, evaluate, and discuss a variety of customer-supplied files.
  • Recommend and implement modifications for product and service improvement based on customer information.
  • Complete purchase orders for non-inventory items for jobs as needed.
  • Responsible for assuring compliance with all applicable quality system procedures.
  • Responsible for recognizing and implementing changes needed to streamline workflow from customer service to production.
  • Responsible for profitability and feedback from their customer group.
  • Coordinate press checks with customers.
  • Primary contact for sales and assigned to customers’ needs.
  • Limited travel for occasional customer visits.
    Provide vacation coverage for other members of the department when required.
    Responsible for all aspects of assigned customer relationships, including customer satisfaction and successful management of customer projects from the estimate through delivery and billing.

Requirements of the Project Coordinator:

  • Minimum of 5 years’ experience in a customer service/estimating/planning position, including at least 3 years in the printing or print finishing industry.
  • Minimum 2-year degree (Related work experience can be substituted).
  • Experience and proficiency with computer-based order entry and job planning systems.
  • High degree of accuracy and attention to detail, including numeric computation, written communication, and data entry.
  • Strong organizational skills with the ability to handle multiple tasks.
  • Strong communication and problem-solving skills.
  • Ability to work in a team environment with frequent and multiple interactions.
  • Familiar with PC based spreadsheets and word processing software.
Speak to Our Consultant
Amy Rush
Senior Talent Management Consultant
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